Sr Dir, Smart Home & Security
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We are committed to connecting Canadians through unique partnerships, our world‑class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate.
If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!
Are you consumed by internet, smart home and security technology trends? The Connected Living Product team is seeking a dynamic Director, Product Management to lead our Smart Home & Security product management, to deliver revenue growth, customer value and competitive differentiation. The successful candidate will report to the VP, Connected Living Product Management. The role is based in Calgary or Toronto.
The Director will be accountable to deliver revenue and product profitability for Rogers’ Smart Home & Security portfolio. They will deliver a vision/strategy for the portfolio and deliver on product roadmaps, product marketing and channel delivery. The Director will forge strong working relationships with internal stakeholders including residential leadership, marketing, pricing, finance, analytics, IT, digital, network, legal & regulatory team. Strong candidates will be able to balance their own expertise and experience with the inputs from all these groups, always keeping top of mind customer experience, revenue growth and execution excellence.
The Director must be comfortable making decisions, leading cross‑functional teams and managing the product line P&L.
- Articulate a compelling product vision/strategy for the smart home and security portfolio
- Take ownership of portfolio products, manage their P&L and develop business cases to support new initiatives
- Connect product initiatives to business objectives and understand the impact on in year and YoY P&L
- Work across the organization to own and maintain E2E smart home and security product roadmap including new product introductions and lifecycle management initiatives with line of sight to technology, marketing, digital, IT operational and sales driven initiatives
- Owns Product P&L – business cases, cost down initiatives, margins, KPIs, forecasts, data driven decision making
- Develop competitive differentiation for suite of smart home and security products
- Become an expert in the competitive and industry trends. Deliver in depth and up to date analysis of industry best practices, competitive landscape and emerging technologies. Use to inform product roadmap/investments
- Perform analytics to drive product adoption, reduce deactivations and increase usage
- Identify and execute continuous enhancements to the product experience and journeys to drive product satisfaction metrics
- Minimum of 7–10 years’ experience in a product management role
- Post‑secondary degree or diploma, MBA or Business degree an asset
- Solid understanding of market trends and emerging technologies
- Proven ability to manage and deliver successful products in an efficient and profitable manner
- Passionate and knowledgeable about commercial platforms, smart home and security products and technologies
- Proven interpersonal and relationship management skills with a strong ability to manage, influence and leverage a multitude of stakeholders
- Strong…
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