Intern - Sales Operations & Strategy Associate Winter

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving?

The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!

The Sales Operations & Strategy Associate, Intern supports the Sales Operations & Strategy team with reporting, analysis, operational coordination and process improvement initiatives that enable the Sales organization.

The intern will work with the team and cross-functional partners to maintain accurate information, prepare business insights, coordinate recurring deliverables and improve how work is tracked, documented and completed.

The role will also support the responsible use of approved artificial intelligence, automation and digital tools to improve recurring activities. All outputs must be reviewed for accuracy, completeness, confidentiality and appropriate business use.

• Support recurring Sales Operations activities, reporting cycles and business reviews.
• Maintain trackers, working files, process documentation and other operational resources.
• Collect and consolidate updates from Sales teams and cross-functional partners.
• Track deliverables, owners, deadlines, risks and outstanding decisions.
• Assist with CRM data quality reviews, account information and related reporting activities.
• Support Sales events, expense tracking and other operational activities as required.

• Use Excel, Power BI, CRM platforms and other approved tools to prepare reports and identify trends.
• Review and organize data to support Sales planning and decision-making.
• Conduct market, competitor and business research.
• Summarize findings and translate information into clear insights and recommendations.
• Support the preparation of presentations, meeting materials and leadership updates.
• Perform quality checks to help ensure reports and materials are accurate and complete.

• Identify opportunities to simplify recurring Sales Operations processes using approved AI, automation and digital tools.
• Use approved AI tools to support research, analysis, summarization, documentation and reporting.
• Review and validate AI‑generated outputs before they are used or shared.
• Follow applicable privacy, confidentiality, information security and responsible‑use requirements.
• Help document repeatable processes and AI‑enabled workflows.
• Support the testing, adoption and continuous improvement of new tools and processes.

• Work collaboratively with Sales, Finance, Marketing, Credit, Operations and other business partners.
• Gather information and follow up on required inputs and deliverables.
• Communicate progress, issues and outstanding actions clearly and promptly.
• Contribute to additional Sales Operations and Strategy initiatives, as assigned.

• Currently enrolled in a university or college program in business, finance, analytics, marketing, technology or a related field.
• Strong analytical, research and problem-solving skills.
• Proficiency in Microsoft Excel, PowerPoint and Word.
• Experience with Power BI, CRM platforms, databases or data-visualization tools is an asset.
• Interest in applying AI and…