Project Manager, Change Management, Business Analyst

COEGI CANADA

Project Manager — Job Description

Location: Toronto, ON (Hybrid)

Salary: $65,000 – $85,000 CAD

Department: Operations

Reports To: Project Management Supervisor or Associate Director

Coegi is a marketing force multiplier built on collaboration, innovation, and data-driven agility. Rather than operating as a traditional vendor, we integrate directly into the businesses we support, acting as a true strategic partner focused on sustainable growth, measurable outcomes, and long-term brand success. We deliver tailored media and content strategies designed to address real business challenges and accelerate performance.

Our greatest competitive advantage is our people. We are committed to fostering an inclusive, diverse workplace where individuals are empowered to bring their authentic selves to work. Guided by values of integrity, empathy, and ambition, we continue to cultivate a collaborative culture where innovation thrives and teams grow together.

The Project Manager supports Coegi's organization, coordination, and internal management of client accounts and cross-functional initiatives — owning processes, systems, documents, timelines, assets, and relationships across an assigned portfolio. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable taking ownership with limited supervision, moving fluidly between recurring operational work and project-based initiatives.

This role suits candidates with experience in project coordination, PM, business analysis, PMO support, or process improvement who want to grow their project management skills. Agency or digital media experience is valuable but not required for candidates with strong transferable organizational and analytical skills. Opportunities exist to support process improvement, automation, and AI-enabled internal transformation initiatives.

Other duties may be assigned.

• Timeline & Task Management: Own project plans, timelines, tasks, and dependencies — proactively flagging delays and keeping deliverables on track.
• Asset & Communication Management: Maintain accurate project information in Asana and related tools; keep teams aligned across email, Slack, and meetings.
• Process Ownership: Take ownership of recurring workflows and admin processes end-to-end, escalating issues and gaps as needed.
• Billing & Budget Support: Support monthly billing, budget tracking, rollover under/overspend, and scope/contract administration.
• Meeting Management: Coordinate internal and client meetings, prepare agendas, capture decisions/action items, and drive follow-through.
• Order Intake & Launch Readiness: Manage order intake, campaign setup, and data entry with high accuracy; support QA and launch readiness.
• Requirements & Business Analysis: Gather and document requirements, process maps, and decision logs alongside business and functional stakeholders.
• Project Coordination: Support or lead internal projects from discovery through implementation, tracking risks, issues, and decisions.
• Process Improvement: Identify opportunities to simplify, standardize, or automate workflows; contribute to process documentation.
• AI & Automation Adoption: Use agency-supported AI/automation tools to improve productivity and documentation; help test and adopt new workflows.
• Cross-Functional Collaboration: Build strong working relationships across Client Engagement, PM, Finance, Data & Technology, Programmatic, and Social.
• PMO Contribution: Contribute practical recommendations to Coegi's evolving PM templates, tools, and processes.

Supervisory Responsibilities:

None.

• Education & Experience: Bachelor's degree (marketing, statistics, business, advertising, or communications preferred) or…