Associate Consultant – Group Annuity Administration

## Associate Consultant – Group Annuity Administration Apply locations:
Toronto, Ontario, Canadatime type:
Full time posted on:
Posted Todayjob requisition :
R-22306

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

The Associate Consultant will be responsible for managing Group Annuity administration activities for various plans and play a role in managing client relationships. The successful candidate brings consultative skills, project leadership, pension and legislative knowledge to the role as well as the ability to apply best practices to successfully support the Group Annuity Administration Team.
**** What you will be doing:
******** Client Relationship management:
***** Build and maintain excellent relations with client contacts
* Participate in client meetings, as required
* Ensure the team provides top-quality services to clients
* Provide relevant information to clients on administrative issues and legislative requirements
* Coordinate full spectrum of  Admin related services including web tools and call centre services
* Use knowledge of client contract and scope of services for invoicing purposes
* Escalate operational issues to Service Delivery Manager to help find solutions in a timely manner
**** Subject Matter Expertise:
***** Verify benefit calculations, annual statements and other relevant reports in accordance with pension plan rules and applicable legislation
* Review annual statements for compliance and consult with client regarding any custom changes
* Manage potential escalations effectively for timely resolution Participate in system testing and ensure testing protocols are followed
* Identify process improvement initiatives,  present solutions to internal stakeholders and implement changes, where feasible
* Attend internal training sessions to continue building knowledge of industry topics and trends
**** Project management:
***** Manage daily and yearend functions, ensuring resources are assigned,  deliverables are met and risks are identified and mitigated to meet internal standards and service level requirements
* Lead special projects, as required
* Collaborate with resources in other departments
**** Talent management and

Coaching:

***** Function as a team leader, overseeing work of other team members
* Conduct annual performance reviews and provide performance feedback on a regular basis
* Act as a mentor, supporting  growth and development of other team members
* Conduct training sessions
***
* What we’re looking for:

***** Five - seven years of related DB Pension Administration experience
* Post-secondary education; CEBS or PPAC designation is an asset
* An independent, detail oriented, highly organized, accountable individual willing to take initiative and manage competing priorities
* Strong knowledge of provincial pension and tax legislation
* Exceptional customer focus with strong professional acumen
* Excellent communication, project management, presentation and negotiation skills
* Strong interpersonal, leadership and team building skills
* Proficient knowledge of MS Word, Excel and Power Point
* Experience with pension administration software
* Bilingualism  (English and French) is an asset
** Salary Range:** $ 65,000 - $90,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to…