Business Support Services Team Leader

Lead business technology initiatives at OPTrust as the Team Leader for Business Support Services in a hybrid role based in Toronto. Drive collaboration, process mapping, and solution development with your expertise.

As a Team Leader at OPTrust, you will guide hybrid business and technology teams to fulfill program objectives effectively. This position entails gathering business requirements, conducting gap analysis, and maintaining strong relations with business partners. Your leadership is crucial in monitoring risks, overseeing documentation, and ensuring quality in project outcomes.

Key Responsibilities:

• Conduct research and establish methodologies for business analysis

• Organize and lead business requirements gathering activities

• Direct Business Analysts on large-scale initiatives

• Develop testing strategies and coordinate user acceptance testing

• Ensure documentation meets industry standards and best practices

Requirements:

• 5+ years in senior business analysis roles

• Experience with defined benefit pension plans preferred

• Strong leadership of Business Analysts and Quality Analysts

• Proficient in documentation and technical skills

• Ability to translate complex situations into business language

Utilize your analytical skills and project leadership to enhance OPTrust's business support services and achieve impactful results.