Manager, Models & AI Governance

Work Location:

Toronto, Ontario, Canada

Hours:

37.5 Line of Business: TD General Pay Details: $96,900 - $136,800 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.

The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description  The accountabilities of the role include, but are not limited to the following, AI Governance & Responsible AI Lead first-line governance activities supporting the identification, assessment, registration, monitoring, and ongoing oversight of Artificial Intelligence (AI), Generative AI (GenAI), Machine Learning (ML), and model-enabled initiatives. Partner with business, technology, legal, privacy, compliance, and risk stakeholders to ensure AI solutions are designed, implemented, and operated in accordance with enterprise AI governance standards and regulatory expectations.

Review AI use cases and associated risk artifacts to identify potential risks relating to fairness, explainability, transparency, accountability, data usage, model performance, and appropriate human oversight. Maintain governance inventories and reporting for AI and model-enabled capabilities, supporting regulatory, audit, attestation, and management reporting requirements. Provide subject matter expertise and effective challenge on AI governance requirements, risk mitigation approaches, and control design throughout the initiative lifecycle.

Monitor emerging AI governance requirements, regulatory developments, and enterprise standards, assessing impacts and supporting implementation within NACO. Support the development, implementation, and continuous enhancement of AI governance frameworks, procedures, training materials, and governance routines. CUSTOMER Accountable for oversight and monitoring activities for initiative/change to identify and register new AI/ML initiatives and assess model risk within the North American Customer Operations (NACO) Business Segments Lead the integrated implementation of policies / processes / procedures / changes in across multiple functional areas in response to regulatory changes, business governance or identified business risks Work with stakeholders in reviewing risk artifacts (i.e. CRAs, PIAs, DIAs), identifying model risks and providing advice on mitigation strategies and ultimately securing control partner approvals prior to target launch date Document and obtain control partner approvals on model risk artifacts (i.e. MDRs, MCDRs, COMO Questionnaires, FBC Questionnaires) and associated risk artifacts for audit readiness Maintain an up-to-date model inventory for NACO and act as the business coordinator for ongoing attestation and model monitoring activities Build and manage reporting on issues/risks/impediments to ensure remediation takes place in a timely manner Oversee and manage risk reporting dashboards and interface regularly with senior and executive management in identifying keys risks for the business in delivery of initiative and model activities Establish and follow escalation protocols to raise issues and managing exception processes to appropriate levels and relevant stakeholders where required Facilitate trainings to new and existing COE members on 1A Model & AI Risk Governance mandate and activities involved in risk mitigation Ensure NACO initiative and model deliveries are aligned with regulatory standards for change risk governance Lead or oversee a diverse set of work activities requiring alignment across multiple areas including 1A, 1B and 2A with a focus on regulatory requirements and risk mitigation SHAREHOLDER Contribute to the strategic direction of the business governance function and play a key role in the development and implementation of strategies in support of the overall business strategy Provide direction and/or input on complex , wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and, where necessary,…