Sr. Manager, Revenue Strategy & Operations

Sr. Manager, Revenue Strategy & Operations (Hybrid)
Toronto, Canada

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, Open Table, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at Open Table has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. This posting is for an existing vacancy.

This role requires attendance in our office located at 134 Peter Street in Downtown Toronto 2x a week.

About the Job
As the Senior Manager of Analytics, you will drive data-driven strategies and operational efficiencies across our global Restaurant Sales, Services, and Marketing teams. You will analyze complex datasets to uncover critical trends, model revenue opportunities, and translate operational data into strategic action plans for executive leadership. In this cross-functional role, you will partner closely with product, finance, and sales engineering teams to optimize reporting infrastructure and streamline business workflows.

Your impact will directly guide executive decision-making and enhance the overall performance and growth of the organization.

Responsibilities

Sophisticated analytics to support global Restaurant Sales and Services and Marketing decisions.

Monitor and understand the health of the teams and markets by creating helpful reporting tools that derive action items and insights.

Maintain and assure data quality in dashboards and reports for internal use.

Align metrics used by Restaurant Sales Services and Marketing teams to the other departments; collaborate with other departments to find an aligned source of truth.

Prepare & present data analysis for audiences ranging from field sales members to senior leadership.

Call out abnormalities and trends in data to identify business opportunities and best practices.

Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams.

Collect feedback and handle flow of inbound requests from the Global Restaurant Sales and Services team for process and system enhancement requests; drive process optimization and training.

Build and maintain financial models, forecasts, and dashboards for various business scenarios.

Have a strong understanding of revenue operations: goaling, commission plans, territory management, and recognition programs and SPIFs that help enable sales strategy.

Improve  (SFDC) processes and data.

Minimum Qualifications

8+ years of professional experience in an analytics role, with a proven track record of using data to drive strategic recommendations.

Proficiency in SQL, relational database management, and big data analysis and ability to see beyond the numbers to drive sound decision-making..

Experience in sales and revenue operations, including territory management, sales goaling, commission plans, SPIF, etc.

Advanced proficiency with Excel/Google Sheets, including complex formulas, data modeling, and pivot tables.

Excellent cross-functional communication and stakeholder management skills with experience presenting findings to executive leadership and detailing business processes, use cases, and business requirements

Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills.

Preferred Qualifications

Exper…