Business Risk Management Manager

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit

The Business Risk Management Manager is responsible for ensuring robust and consistent oversight of business management risk aligned with the Client Services Delivery (CSD) Operational Governance Framework.

This role is pivotal in overseeing and strengthening the governance of business risks that are integral to the ultimate service delivery to our clients. The Business Risk Management Manager will balance strategic influence and tactical execution, ensuring that the firm’s operational governance frameworks, controls, and processes effectively manage risks, promote transparency and accountability, drive continuous improvement, and support seamless, high-quality client service.

This role partners with Business Unit leaders and Designated Governance Officers (DGOs) to ensure service delivery governance is clearly and consistently applied and outcomes are aligned to strategic goals across Client Service Delivery and CIBC Mellon

• Develop, enhance, and maintain Business Risk Management products and services to support compliance with business risk requirements, regulatory obligations, industry best practices, and the expectations of CIBC Mellon and its parent organizations.
• Provide thought leadership by assessing and challenging existing service delivery models and championing innovative, data-driven solutions that strengthen decision-making, risk management, and operational efficiency.
• Establish and maintain the first line of defense (1
  
  BLOD) service inventory, including Service Level 1, 2, and 3 taxonomy and process mapping for Critical Services, Significant Business Services, and Standard Business Services.
• Develop and maintain the annual scenario testing schedule and scenario library for critical services within CSD.
• Execute scenario testing for critical services in accordance with OSFI Guideline E-21 and document results, actions, and outcomes.
• Coordinate scenario testing with Business Continuity Management, Disaster Recovery, and Enterprise Operational Resilience as part of the CSD program to assess service delivery impacts to clients and parent organizations CIBC and BNY.
• Conduct service impact and harm assessments across the full service delivery taxonomy for CSD.
• Collaborate with Enterprise Operational Resilience and BCM to execute scenario testing for impacts to all critical services.
• Support the development and enhancement of Operational Resilience standards, policies, and procedures for 1
  
  BLOD.
• Perform operational risk reviews, design and implement controls, and monitor risks within ARCHER.
• Assess the business risk impacts of Operational Resilience exercises and Risk and Control Self-Assessments.
• Coordinate remediation and follow-up actions arising from second line review and challenge activities for 1
  
  BLOD.
• Coordinate…