Operational Resilience Manager at Scotiabank

Shape the future of resilience in finance with Scotiabank as an Operational Resilience Manager in Toronto, Ontario. Drive critical operational strategies and enhance client relationships within a collaborative environment.

This role involves contributing to the Global Banking and Markets (GBM) team, focusing on operational resilience while supporting business continuity. You will spearhead resilience planning, conduct self-assessments of critical operations, and collaborate with various business lines to fortify organizational defenses against disruptions. Furthermore, you'll document and track remediation efforts, create essential playbooks, and prepare materials for crisis management exercises and committees.

Key Responsibilities:

• Champion a customer-focused culture across GBM teams

• Conduct vulnerability assessments and lead improvement strategies

• Collaborate with risk management functions for resilience planning

• Assist with incident management and audit requests

• Prepare operational resilience documentation for internal tasks

Requirements:

• Undergraduate degree in business or equivalent

• Knowledge of Operational Resilience and Business Continuity

• Project management skills highly valued

• Proficiency in MS Office, especially Power BI

• Detail-oriented with strong communication abilities

Elevate operational resilience and crisis management expertise while fostering client relationships at Scotiabank in Toronto.