Sales Force Effectiveness Manager
Listed on 2026-10-16
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Business
CRM Systems & Management, Business Intelligence, Business Analyst, Sales Analyst
As a global healthcare company, Fresenius Kabi is Committed to Life. The company’s products, technologies, and services are used for the therapy and care of critically and chronically ill patients. With more than 41,000 employees and presence in over 100 countries, Fresenius Kabi’s expansive product portfolio focuses on providing access to high-quality and lifesaving medicines and technologies.
WHAT WE OFFER! Benefits- Company paid health and dental benefits that start on your first day of employment
- Company matched RRSP program
- Generous vacation plan with one extra day accrual for each year of service
- Paid float days and paid sick days
- Employee assistance program
- Casual office dress code
- Employee recognition program
- Perkopolis & Goodlife Discounts
- Professional growth and development opportunities
The Sales Force Effectiveness (SFE) Manager plays a critical role in strengthening commercial performance across Fresenius Kabi Canada. Reporting to the Head of Commercial Excellence, this position transforms business strategy, market insights, and performance data into actionable recommendations that improve sales execution and business results.
This role leads initiatives related to customer segmentation and targeting, territory design, incentive compensation, sales analytics, CRM effectiveness, and commercial planning. Working closely with Sales, Marketing, Finance, HR, IT, and business leaders, the SFE Manager drives data-informed decision-making, improves field productivity, and supports sustainable business growth.
Commercial Excellence & Sales Effectiveness- Support the development and execution of sales force effectiveness initiatives that improve commercial performance and field execution.
- Translate business priorities into actionable plans, analytics, and recommendations
- Lead customer segmentation, targeting, and territory planning activities.
- Identify opportunities to optimize customer coverage, resource allocation, and sales productivity.
- Support the design, administration, and continuous improvement of sales incentive compensation programs.
- Conduct modelling, reporting, and performance analyses to ensure plans remain effective and aligned with business objectives.
- Develop and maintain dashboards, KPIs, and performance reports.
- Analyze commercial data and translate insights into recommendations that support business growth and decision-making.
- Partner with stakeholders to enhance CRM processes, reporting, data quality, and user adoption.
- Support commercial planning, forecasting, and execution through effective systems and tools.
- Bachelor's degree in Business, Commerce, Economics, Finance, Statistics, Data Analytics, Life Sciences, or a related field.
- Minimum 5 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Commercial Analytics, Incentive Compensation, or a related area.
- Experience with customer segmentation, targeting, territory design, sales planning, incentive compensation, or CRM-enabled commercial execution.
- Advanced Microsoft Excel skills and experience working with CRM platforms such as Salesforce or similar systems.
- Strong analytical, problem-solving, and project management capabilities.
- Ability to transform complex data into clear insights and business recommendations.
- Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams.
- Experience working in pharmaceutical, biopharmaceutical, medical device, healthcare, or life sciences industries is preferred.
- Experience with Power BI, SQL, Python, R, or other analytical and reporting tools is considered an asset.
- Strong attention to detail, business acumen, and a continuous improvement mindset.
$ - $ annually.
Placement within the range will be determined based on relevant skills, experience, qualifications, and internal equity. The final offer will reflect the successful candidate's background and demonstrated capabilities.
This position is a new position within the organization.
MORE ABOUT US!As ONE team, the companies in the Fresenius Group are committed to providing lifesaving and life-changing healthcare solutions on a global scale.
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