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Manager, Business Continuity & Operational Resilience

Job in Toronto, Ontario, M5A, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-10-16
Job specializations:
  • Business
    Business Continuity, Risk Manager/Analyst
Job Description & How to Apply Below
Position: Manager, Business Continuity & Operational Resilience ON

What You’ll Do

:
  • Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge
  • Provide back-up to the Senior Manager of Business Continuity and Operational Resilience during his/her absence
  • Contribute to Operational Resilience planning sessions to determine GBM Canada critical operations, impact tolerances, process mapping, minimum viable operations, creation of playbooks, vulnerability assessments and remediation efforts
  • Lead Operational Resilience self-assessments for GBM critical operations and document outcomes
  • Manage issues and track remediations resulting from vulnerability assessments and scenario tests
  • Monitor Incidents as they relate to Operational Resilience
  • Collaborate with Business Lines (BLs) and risk management functions (e.g., ECM, GRM) to support the development of plans that strengthen organizational resilience through the prevention, adaptation, response, recovery, and continuous improvement following disruptions
  • Prepare operational resilience related materials for exercises, committees, crisis task forces and WGs (external and internal)
  • Assist in audit requests and remediation efforts for GBM operational resilience issues
  • Ensure alignment between business continuity and operational resilience activities
  • Support business continuity and incident management efforts as required
  • Assist with after-hours monitoring of incidents and escalation chats
  • Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
  • Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s values, Code of Conduct and Global Sales Principles while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
  • Champion a high-performance environment and contribute to an inclusive work environment
  • What You’ll Bring:

  • Undergraduate degree in business-related studies or equivalent
  • Experience and Knowledge of Operational Resilience and OSFI E-21 an asset
  • Experience in Business Continuity an asset
  • Knowledge and skills in project management
  • Advanced computer skills particularly MS Office (Excel, Word and Power Point, Power BI)
  • Detail oriented, with strong organizational, presentation and communications skills
  • Strong collaboration skills and able to work independently
  • Work Arrangement:

    This position is an onsite role, with the expectation that you will work 4 days a week in the office. Please note that this is subject to change based on the needs of the business.

    #LI-Onsite #GBM

    Interested?

    At Scotiabank, you’ll be joining an organization that values inclusion, accountability, innovative thinking and collaboration, a culture where people feel safe to learn, grow, and contribute while delivering exceptional results for our clients. We believe in winning together, as one team, strengthening the collaborative spirit that defines GBM’s client partnerships. We value transparency, shared goals, and purposeful work.

    What's in it for you?

    Scotiabank wants you to be able to bring your best self to work – and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

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