Senior Business Analyst​/Procurement Writer

Contract | Symbiotic Digital | Canada

Position: Senior Business Analyst / Procurement Writer

Location: Toronto, ON (Onsite)

Job #: RQ11714

Duration: 10 Months

Role Overview

We are seeking a Senior Business Analyst / Procurement Writer to support procurement and digital service initiatives through the development of high-quality procurement documentation and user-focused content. This role requires a strong background in public sector procurement, business analysis, content development, and stakeholder collaboration.

The successful candidate will create, review, and maintain procurement documents while ensuring alignment with procurement best practices, business objectives, and established standards. The role also involves translating complex information into clear, accessible content and supporting procurement activities throughout the lifecycle.

Key Responsibilities

• Create, review, and continuously enhance procurement documentation and RFB packages.
• Develop content for public-facing digital services, websites, and applications.
• Incorporate stakeholder and project team feedback into procurement documents in a timely manner.
• Follow established procurement processes while leveraging industry best practices, tools, and methodologies.
• Provide frameworks, methodologies, models, and tools to support procurement initiatives.
• Deliver knowledge transfer, coaching, facilitation, and advisory services.
• Prepare supporting documentation and briefing materials.
• Ensure procurement documents are structured to achieve desired business outcomes.
• Facilitate development of scope statements, business objectives, and business requirements.
• Provide advice regarding procurement opportunities, scope definition, timelines, objectives, and business requirements.
• Ensure procurement activities align with fairness, transparency, and openness principles.
• Provide recommendations that support vendor participation and engagement.
• Clearly define procurement scopes, requirements, and deliverables within procurement documentation.
• Identify risks, issues, and mitigation strategies throughout procurement processes.
• Facilitate review and approval sessions for procurement documents.
• Provide procurement lifecycle guidance, best practices, and knowledge transfer.
• Support evaluation processes by identifying risks and recommending mitigation strategies.
• Participate in meetings with senior leadership and project stakeholders.
• Analyze market conditions, procurement trends, vendor capabilities, and service delivery models.
• Develop procurement approach options and associated implications.
• Identify critical success factors that contribute to procurement success.
• Support consensus-building workshops and evaluation activities.
• Assist with contract award activities and agreement preparation.
• Provide guidance related to Statements of Work (SOW).
• Support onboarding activities for successful vendors when required.
• Research, plan, write, design, evaluate, and maintain user-centered digital content.
• Apply inclusive writing principles, accessibility standards, and plain-language content practices.
• Analyze user feedback, research findings, and service analytics to support continuous improvement.

Required Qualifications

Digital Content & Business Analysis Experience

• Experience with content strategy, procurement documentation, and user-centered design.
• Experience communicating complex information clearly and concisely.
• Knowledge of digital service delivery standards, policies, and legislation.
• Familiarity with SEO, information architecture, journey mapping, user stories, personas, content auditing, user research, content testing, wire framing, and prototyping.
• Knowledge of accessibility standards including AODA and WCAG 2.0…