Business Analyst – Senior

Job Title: Business Analyst - Senior

Location: Toronto

Work Model: Onsite

Duration: 11 months

Extension: 1 Time

Must Haves

• Experience working with vendor-based solutions, including collaborating with vendors to define requirements, assess solution fit, and support implementation.
• Experience collaborating with policy teams to assess emerging legislative, regulatory, and policy changes and translate them into business and solution requirements.
• Experience leading business analysis for large, complex digital or I&IT initiatives.
• Experience eliciting, documenting, validating, and managing business, functional, non-functional, data, and reporting requirements.
• Experience developing business-process models, use cases, user stories, acceptance criteria, data requirements, and traceability matrices.
• Experience facilitating requirements workshops with business, policy, operational, legal, privacy, security, and technology stakeholders.
• Maintain requirements traceability throughout design, development, testing, and implementation.

Description / Responsibilities / Skills

Responsibilities

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills

• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
• Awareness of emerging I&IT trends and technologies
• A team player with a track record for meeting deadlines

General Skills / Duties

• Develop current-state and future-state business-process models.
• Support backlog refinement and prioritization.
• Coordinate business input into user experience, privacy, security, architecture, data, and testing activities.
• Assist with test planning, test-case development, defect triage, and business acceptance testing.
• Assess operational impacts and support implementation-readiness activities.
• Prepare decision materials, presentations, reports, and recommendations for senior stakeholders.

Experience & Skill Set Requirements

Business Analysis Experience - 35%

• Experience leading business analysis on large-scale digital initiatives.
• Experience documenting requirements, process models, user stories, business rules, and acceptance criteria.
• Experience maintaining end-to-end requirements traceability.

Process and Service Design - 20%

• Experience analysing and redesigning complex business processes.
• Experience developing current-state and future-state models.
• Experience supporting user-centred service design.

Delivery, Testing, and Implementation - 25%

• Experience working in Agile, iterative, or hybrid delivery environments.
• Experience supporting backlog management, testing, defect resolution, and implementation readiness.
• Experience coordinating deliverables across business and technical teams.

Communication and Stakeholder Management - 20%

• Excellent facilitation, writing, presentation, negotiation, and problem-solving skills.
• Experience engaging senior executives and diverse stakeholder groups.
• Ability to translate effectively between business and technical audiences.