Senior AI Product Manager

Lead Pak Factory’s AI-enabled digital transformation in Markham, owning platform strategy, product discovery, and hands-on delivery execution. Work fully on-site with leadership.
As a founding Senior Product Manager, you will partner directly with the CEO and guide web, customer portal, and vendor portal products. You will translate operational bottlenecks into AI initiatives, including a smart-quote agent and design co-pilot. The role covers structured requirements, agile delivery, and vendor accountability.

Key Responsibilities:

Own vision, roadmaps, and requirements for digital products
Translate operational bottlenecks into functional AI initiatives
Gather requirements across operations, design, sales, and leadership
Break business vision into epics, specs, flows, and stories
Run sprints, manage vendors, and remove delivery blockers
Requirements:
Five to eight-plus years in product and delivery
Experience launching complex B2B, e-commerce, or SaaS products
Hands-on LLM, AI workflow, API, or agent experience
Strong technical intuition across architecture, databases, and trade-offs
Conversational English;
Mandarin or Cantonese is an asset
Bring AI fluency, product judgment, and delivery discipline to Pak Factory’s on-site digital transformation in Markham.