Business Analyst
Listed on 2026-10-26
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Business
Business Systems & Technology Analysis, Data Analyst -
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Data Analyst
Under Sunwing Travel Group, we are looking for a Business Analyst to join our Information Technology team in Toronto. Reporting to the Lead Business Analyst, you will work within one or more Product streams, partnering with business and technology stakeholders to ensure alignment between business needs and technology projects within an Agile SDLC framework.
Working closely with the stream Product Owner, you will use your business, technical and communication skills to collaborate with Development teams, Project Sponsors, Business Partners and vendors. You will analyze and break down business problems, identify requirements and help define efficient solutions and processes that can be successfully implemented.
You will play an important role in supporting the success of the Product streams by enabling continuous process improvement and helping optimize operations and workflows.
What You’ll Do:- Lead and facilitate requirements gathering and business problem analysis, providing recommendations based on identified business needs.
- Analyze business documents, data models, vendor information, use cases, business rules, scenarios and data to identify functional and non-functional requirements.
- Conduct gap analyses and data mapping, and develop business process maps, flow charts and relevant supporting documentation.
- Document current and future-state business processes, identifying opportunities for automation where appropriate.
- Make recommendations to help the business optimize processes and better achieve its objectives.
- Report the status of assigned Business Analyst activities throughout the project’s system development life cycle.
- Review project artifacts and provide feedback to help ensure business needs and expectations are met.
- Analyze functional and non-functional business requirements and translate them into clear documentation and conceptual designs for changes or enhancements to business processes, data and information systems.
- Develop mock-ups and write clear, concise, criteria-based user stories, including expected outcomes and acceptance criteria for Development teams.
- Work with QA and Development teams to define business data requirements to support testing, including sample data and testing scenarios.
- Review test results to ensure specifications and requirements have been met, communicate results to stakeholders, participate in bug reviews and support overall testing.
- Ensure delivered solutions meet business expectations while working with stakeholders to simplify existing processes and streamline information flow.
- Participate in the coordination of application upgrades and rollouts, ensuring end-user and stakeholder engagement throughout planning and implementation.
- Participate in initial training sessions related to solutions when required.
- Develop strong knowledge of the products and software solutions delivered and maintained by the Product streams and act as an internal Subject Matter Expert (SME).
- Represent the Product Owner and Product stream when required.
- Provide analysis, solutions and recommendations to business and technology stakeholders related to architectural, technical and business process matters, with final decisions referred to the appropriate stakeholders.
- Provide input and recommendations related to Business Analyst resource requirements, project allocation and timelines.
- Build strong stakeholder relationships while delivering clear, high-quality business requirements within established project timelines.
- 1–3 years of relevant work experience in business analysis, systems analysis, requirements definition or a related field.
- College diploma in a related discipline, or an equivalent combination of education and relevant experience.
- Experience…
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