Senior Manager, Digital Strategy & Operations

Who are we?  Equinix is the world’s digital infrastructure company® shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.

You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary  The Senior Manager, Strategy & Operations sits within the DIO Office of the COO (DCOO) and leads strategic projects across DIO, spanning planning, strategy, operations, and finance. This role suits a thought leader who is equally comfortable framing the problem and getting into the details to deliver the answer. You will take unstructured, ambiguous situations and turn them into clear, organized approaches that leaders can act on.

You will also build the AI agents and workflows that make those approaches run  will work with a high degree of autonomy, move quickly as priorities shift, and bring structure without adding bureaucracy.
Responsibilities  Strategic project leadership   Own and drive high-impact, cross-organizational initiatives from problem definition through execution and handoff, with minimal direction
Structuring ambiguity   Frame open-ended business questions, define scope and success measures, and develop clear frameworks, options, and recommendations
Strategy and planning   Partner with the Senior Director and Director to shape annual and multi-year strategy, operating plans, and prioritization across DIO value streams
Operational excellence   Design and improve operating mechanisms, including governance, cadences, and decision forums, that help teams execute with clarity and pace
Financial partnership   Work with Finance and DIO leaders on budget planning, SG&A targets, resource allocation, and business case development, ensuring investments tie to outcomes
Cross-functional alignment   Build alignment across DIO functions
Surface dependencies, risks, and trade-offs early and drive timely resolution
Executive communication   Develop concise, insight-led narratives, analyses, and materials for senior and executive leadership, with a clear point of view and recommended decisions
AI agent and workflow development   Design, build, and deploy AI agents and internal AI workflows that automate planning, tracking, analysis, and reporting across DIO
Identify where automation adds the most leverage, prototype quickly, and iterate with users
AI adoption and enablement   Partner with DIO teams to adopt AI-enabled ways of working, and document and share patterns so that solutions scale beyond a single use case
Organizational leverage   Build reusable templates, playbooks, and mechanisms that scale how DIO plans, prioritizes, and delivers
Qualifications  

Required Qualifications   Bachelor’s degree in business, finance, engineering, technology, or a related field, or equivalent practical experience
8+ years of progressive experience in strategy, operations, corporate strategy, business operations, program leadership, or management consulting, including significant time in a technology company or digital organization
Proven ability to lead complex, cross-functional initiatives to completion in fast-changing environments
Demonstrated skill in turning ambiguous problems into structured plans, with strong analytical, quantitative, and financial acumen
Track record of influencing senior stakeholders without direct authority
Exceptional written, verbal, and…