Senior Business Analyst - Flows

Location: Toronto, ON

Onsite Flexibility: Hybrid In office minimum twice per week (Wednesday and Thursday) with one rotational day based on requirements and meetings

• Position Type: Contract
• Contract Duration: 6 months (with potential for extension or conversion to FTE)
• Pay Rate: C $60.00 C $70.00 / Hour (CAD)
• Shift / Schedule: 40 hours/week, 9:00 AM 5:00 PM, Monday to Friday

As a Sr. Business Analyst in the Project Delivery, Modernization and Enablement team, you will provide high impact analysis and thought leadership on strategic Projects and Programs. You will be responsible for the end-to-end delivery of work packages and initiatives, including Analysis of Deliverables, Stakeholder engagement, Requirements documentation, Business Case and Benefits planning, Execution delivery, Risk Mitigation, Communication, Testing and People Change Management.

The Senior Business Analyst is also responsible for leading project management activities, including planning, coordinating cross-functional teams, tracking project milestones, and ensuring timely delivery of project objectives.

The team (Alternate Solutions Group ASG Technology) supports multiple applications focused on cross-border payments and multi-currency transactions, enabling customers to transact in local currencies while settling in currencies such as CAD, USD, AUD, and NZD across global markets. This role will be working on a global money transfer application and is responsible for documenting requirements, interacting with stakeholders, and leading end-to-end project discussions.

• Disciplined Analysis and Documentation Work with Business Partners, Business Sponsor/Lead(s), Technology partners, Stakeholder groups, and project team members, to assess and document the current state and to formulate a target state and roadmap. Present detailed business requirements and process flows aligned with the organization's strategy and ensure all required artifacts are socialized and approved within required timelines. As assigned, participate in User acceptance and business implementation activities.
• Strong Collaboration and Decision Support Lead activities to help internal partners make informed and timely decisions related to scope, requirements, technology, organization, costs, financial reconciliation, schedule etc. Motivate and inspire your project teams as you work toward a common goal and successful outcomes. Build ongoing partnerships with key clients and business partners.
• Project Leadership Perform a subject matter leadership role to Project Delivery on project related activities. Proactively identify risks to the project schedule and find ways to mitigate them. Monitor milestones; ensure they're completed according to timelines and budgets. Execute a project plan that strikes the right balance between budget, time, and risk.
• Clear Communication Develop compelling presentation materials to support working team and executive discussions and to articulate Workstream status. Maintain detailed project plans, risks, actions, issues and decision logs, track progress and schedule regular reviews and updates. Raise awareness and status of items through clear and timely communication.

• Business Analyst experience 7 years
• Experience with Jira - 5 years
• Experience with payments - 2 years
• Strong communication skills
• Experience working with SQL and Power BI Reporting - 4 years
• AI knowledge

• Banking experience
• CIBC experience
• Payment rails experience

• Strong understanding of end-to-end payment flows and customer journeys
• Background working on payments (cards, wires, Interac, cross-border)
• Experience defining and reengineering processes, documenting business requirements, formulating test plans and people change management tactics
• Experience working on large scale, multi-faceted programs with the ability to successfully define and deliver change within a fast-paced and high-volume environment
• Strong ability to investigate complex problems, make sense of information, and communicate insights in an impactful way
• Exceptional interpersonal, collaboration and communication skills necessary to gain commitment and support for desired objectives and to deliver project artifacts
• Ability to embrace and champion change, continuously evolving thinking and ways of working

• Knowledge of Banking Operations processes, Financial systems, front-office and…