Revenue Operations Lead

Job Overview:
As part of the global Revenue Operations function, you will lead the implementation and optimization of revenue processes and systems while influencing best practices across global markets. Partnering closely with Canadian and international leaders across sales, marketing, finance, and other teams, you will play a critical role in helping the business achieve its ambitious growth aspirations while contributing to scalable, consistent revenue operations worldwide.

Key Responsibilities

Revenue Strategy, Planning & Execution
Design and scale revenue operations processes across lead generation, pipeline management, forecasting, territory design, quota setting, and compensation—continuously refining operational approaches to enable growth while sharing practices that support global consistency and scale.

Sales Process & Performance Optimization
Analyse and optimise the end-to-end sales lifecycle for the market, providing consultative support on discovery, demos, customer engagement, and process improvements that can be adapted across global revenue teams to increase productivity and conversion.

Revenue Technology, Data & Analytics
Lead the adoption and governance of CRM and enablement technologies, ensuring data accuracy and system integrity across revenue operations and alignment with global standards. Maintain KPIs, dashboards, and reporting across revenue performance, forecast accuracy, productivity, churn, and operational health, including analytical support for M /Q  and Board presentations.

Performance Measurement & Impact Tracking
Monitor the effectiveness of enablement initiatives, process enhancements, and tool implementations—regularly reporting outcomes and refining approaches based on performance and stakeholder feedback.

Qualifications:

Experience:

Minimum 5 years of experience in revenue enablement, sales operations or related roles, preferably in SaaS or B2B environments.

Proven track record of driving revenue growth through enablement programs, process optimization, and cross-functional collaboration.

Deep understanding of sales and marketing alignment, sales methodologies, and best practices.

Experience working with Canadian and globally distributed teams, with the ability to translate regional needs into scalable global practices.

Skills:

Expertise in sales enablement technologies, CRM tools (e.g., Salesforce), and other sales performance management platforms.

Familiarity with sales methodologies like MEDDPICC

Strong communication and presentation skills, with the ability to influence and engage senior stakeholders.

Strong analytical skills with the ability to derive actionable insights from data and performance metrics.

Excellent project management skills and ability to manage multiple initiatives simultaneously.

Experience in change management and driving adoption of new tools and processes.