Manager,PUDO Pricing & Monetization Job Toronto area,Ontario Canada,Business

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

eBay is a global marketplace connecting millions of buyers and sellers across more than 190 markets. People come to eBay to discover unique and pre-loved goods, pursue their interests, and grow businesses. Our purpose is to connect people and build communities to create economic opportunity for all.

About the team and the role

PUDO (pick-up and drop-off) is a major central initiative to create a materially lower-cost shipping proposition for eBay and Depop. A central question is whether lower shipping prices and other customer interventions actually change buyer and seller behavior enough to create incremental marketplace value.

This role owns the analytical evidence behind those decisions. This person will design and evaluate pricing and incentive experiments, measure elasticity and incrementality, understand how response varies across customer and inventory segments, and determine whether observed behavior supports the assumptions in the PUDO economic model.

What you will accomplish

Design and evaluate pricing, subsidy, incentive and offer experiments that test how buyers and sellers respond to changes in the PUDO proposition

Measure shipping-price elasticity, adoption, repeat behavior and incrementality across customer, seller, category, ASP, geography and parcel-flow segments

Distinguish true marketplace growth from shipment substitution, promotional lift, mix shift and other effects that can make adoption appear stronger than it is

Build cohort and causal analyses that determine whether lower shipping prices create incremental conversion, transaction frequency, GMV or addressable low-ASP demand

Partner with the Economics leader to translate observed customer response into pricing, subsidy, break-even and scale recommendations

Establish measurement plans before tests launch, including hypotheses, success metrics, control / comparison groups, guardrails and decision thresholds

Diagnose performance when results differ from expectation: identify the likely causal drivers, test competing explanations and recommend the next experiment or business action

Build reusable analytical tools and automated reporting that allow the team to evaluate pricing and adoption decisions quickly without creating a large analytics support layer

What you will bring

Strong SQL skills and demonstrated ability to independently query, structure and analyze large marketplace or customer datasets

Strong statistical and experimental reasoning, including experience with A/B testing, cohort analysis, elasticity measurement, causal inference or comparable quantitative methods

Ability to distinguish correlation from causation and recognize common analytical traps such as selection bias, mix shift, immature cohorts, seasonality and simultaneous interventions

Strong commercial judgment: able to move from analysis to a clear answer about what the business should do differently

Experience analyzing customer behavior, pricing, marketplace dynamics or monetization. Experience in marketplaces, consumer technology, logistics or network businesses is…

Manager, PUDO Pricing & Monetization