Business Process Improvement Specialist

Improve business processes at Resolver through Lean, Six Sigma, AI, and automation expertise during a fixed-term six-month contract. Partner across functions to simplify work.
As a Business Transformation Specialist, you will examine how work happens, identify obstacles, and design practical improvements. You will apply process mapping, workflow design, root cause analysis, and facilitation skills. The work emphasizes implementation rather than extended strategy development or presentation creation. You will collaborate with senior leaders, executives, technical partners, and cross-functional stakeholders to create measurable operational improvements across Resolver.

Key Responsibilities:

Map current workflows, handoffs, systems, bottlenecks, and rework sources
Redesign processes using Lean or Six Sigma problem-solving techniques
Evaluate AI, automation, and technology improvement opportunities
Implement, measure, and refine prioritized process improvements
Coach teams on mapping, analysis, and continuous improvement methods
Requirements:
Significant business process improvement or transformation experience
Hands-on Lean or Six Sigma methodology experience
Strong process mapping, workflow design, and facilitation skills
Practical AI, automation, and digital tools knowledge
Confidence influencing senior leaders without formal authority
Bring transformation delivery, analytical problem-solving, and workflow improvement expertise to Resolver’s six-month contract assignment.