Estimator (Restoration Xactimate) - X94XXV9R
Role Summary
The Estimator is responsible for producing accurate, complete, and timely Xactimate estimates for restoration projects across emergency, repair, and contents work streams.
Estimator (Restoration – Xactimate)Role Summary
The Estimator is responsible for producing accurate, complete, and timely Xactimate estimates for restoration projects across emergency, repair, and contents work streams.
This role directly impacts project profitability, cycle time, and file quality by ensuring all required scope is captured early, properly documented, and aligned with site conditions, insurer requirements, and company standards.
The Estimator owns the initial estimate, revisions, and supplements, and works closely with Project Managers, Project Controls (PCC), Operations, and adjusters to move files efficiently from assignment to approval, production, and invoicing.
Core Responsibilities- Build detailed and accurate estimates using Xactimate
- Ensure proper line item selection, estimate structure and organization, and categorization by workstream (Emergency, Repair, Contents)
- Review and interpret photos, sketches, moisture maps, and site documentation
- Ensure all required scope is included: mitigation/drying, demolition, cleaning and contents, reconstruction, and specialty trades and code requirements where applicable
- Deliver estimates that are clear, complete, and easy for adjusters and internal teams to review
- Complete estimates within company SLA
- - Emergency: target 48 hours (max 4-day exception)
- - Repair/Contents: target 5 days
- Prioritize work based on operational urgency, job stage, and impact to production or approvals
- Prepare and submit estimate revisions, supplements, and change orders
- Identify and capture missed scope, hidden damages, and scope changes
- Provide proper backup: notes, photos, and clear justification
- Respond to internal and adjuster feedback within 24 hours
- Validate estimates against site conditions and PM and field team input
- Identify gaps, risks, or inconsistencies before submission
- Ensure estimate reflects how the project will actually be executed
- Review subcontractor quotes for scope completeness and pricing accuracy
- Ensure alignment between trade pricing and the Xactimate estimate
- Flag and resolve discrepancies
- Ensure all estimates include detailed line items, estimate notes, and supporting documentation
- Maintain organized version control and revision history
- Ensure files are audit-ready for internal review and insurer requirements
- Work closely with Project Managers, Project Controls (PCC), and Operations Managers
- Provide clear communication to adjusters and clients when required
- Support project execution through estimate clarifications, scope updates, and issue resolution
- Timeliness
- % of estimates completed within SLA
- Revision turnaround time within 24 hours
- Accuracy & Quality
- Minimal missed scope after job start
- Low internal rework required
- Estimates submitted complete and properly documented
- Financial Performance
- Estimates support company gross profit targets
- Strong supplement capture on scope changes
- Reduced revenue loss from under-scoping
- Operational Impact
- No delays to job start, approvals, or invoicing
- Smooth handoff to Project Managers and PCCs
- Collaboration
- Positive feedback from PMs, PCCs, and Operations
- Clear and professional communication with stakeholders
- Experience in restoration estimating (residential and/or commercial)
- Strong working knowledge of Xactimate
- Ability to interpret site documentation, photos and sketches, and scopes and reports
- Understanding of mitigation, reconstruction, and contents handling
- Strong attention to detail and organization
- Ability to manage multiple files and deadlines
- Strong communication and problem-solving skills
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