Quality Control Specialist

• Proofread client-facing deliverables, including ads, decks, reports, social copy and long-form content
• Conduct quality checks on creative assets for design and production errors, approved briefs, brand guidelines and client specifications
• Fact check quotes, claims, names, locations and dates
• Flag inconsistencies in naming conventions, dates, URLs, logos and legal disclaimers
• Maintain and update QC style guides
• Manage the QC stage of the production workflow and ensure deliverables are reviewed and approved before release
• Draft, edit and refine internal communications, process documentation, policy updates and all-staff memos
• Support leadership with clear, on-brand internal messaging
• Contribute to knowledge-sharing documents, onboarding materials and templates
• Support copywriters with client-facing tactical writing and vacation coverage
• Partner with creative and account teams throughout production
• Build and maintain checklists and QC templates
• Participate in post-mortems and quality reviews and recommend process improvements

• 2–4 years of experience in proofreading, editorial, QC or communications, ideally in an agency or fast-paced creative environment
• Experience reviewing digital ads, print materials, decks and written copy
• Experience writing or editing internal communications is a strong asset
• Proficient in Microsoft Office
• Comfortable reviewing creative files in PDF format and Figma
• Familiarity with project management tools for tracking QC stages and feedback
• Basic ability to review visual layouts for alignment, spacing and formatting issues
• Exceptional attention to detail
• Clear and confident writing ability with adaptable tone and voice
• Calm under deadline pressure and able to push back constructively
• Organized and self-directed, with ability to manage multiple deliverables simultaneously
• Team-oriented and able to approach feedback with empathy
• Familiarity with Canadian Press style or another editorial style guide is nice to have
• Background in marketing, communications, journalism or a related field is nice to have
• Experience with bilingual English/French content is nice to have

Demonstrates expertise in proofreading and quality control processes, ensuring accuracy and adherence to brand guidelines in client-facing deliverables. Proficient in drafting and editing internal communications while managing multiple projects in a fast-paced environment.

• Proofreading
• Quality Control
• Microsoft Office Proficiency
• Clear Writing Ability
• Attention to Detail

• Proofreading
• Quality Control
• Editing
• Fact Checking
• Digital Ads Review
• Print Materials Review
• Internal Communications Writing
• Visual Layout Review
• Familiarity with Canadian Press Style
• Bilingual English/French Content Review

• Organized
• Team-Oriented
• Calm Under Pressure
• Empathetic Feedback Approach
• Self-Directed

• Marketing
• Communications
• Journalism
• Creative Environment
• Editorial Style Guide

• Figma
• Project Management Tools
• PDF Review