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HelpDesk/Support

Senior Complaints & Resolution Specialist

Job in Toronto, Ontario, C6A, Canada
Listing for: HomEquity Bank
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • Business
Job Description & How to Apply Below
A leading Canadian chartered bank is seeking a Complaints Management Specialist to manage escalated customer complaints. The ideal candidate should have over 5 years of experience in a similar role, excellent analytical and problem-solving skills, and be proficient in Microsoft applications.

This role offers a hybrid work environment, focusing on ensuring customer satisfaction and continuous improvement. The bank provides a competitive total rewards package, including health benefits and a retirement savings plan.
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Position Requirements
10+ Years work experience
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