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HelpDesk/Support Technical Support Customer Service Rep

Senior Support Operations Lead, Ad Tech & Vendors

Job in Toronto, Ontario, C6A, Canada
Listing for: Spotify
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading audio streaming service is seeking a Sr. Customer Support Operations Specialist in Toronto to enhance customer support operations for advertisers. Responsibilities include managing vendor relationships, resolving escalations, and maintaining documentation. Ideal candidates have 5+ years' experience in customer support, ideally in ad tech, with strong communication skills and attention to detail. The position offers a competitive salary range and flexibility in work location.
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Position Requirements
10+ Years work experience
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