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Technical Support CRM System HelpDesk/Support

Digital Customer Success Associate — Scaled Campaigns

Job in Toronto, Ontario, C6A, Canada
Listing for: Thomson Reuters
Full Time position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, CRM System, HelpDesk/Support
  • IT/Tech
    Technical Support, CRM System, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global legal information provider is seeking an Associate Digital Customer Success Manager to drive customer engagement and adoption through digital campaigns. This role involves creating proactive customer programs, leveraging automation and data insights, and collaborating with cross-functional teams to enhance customer value. Ideal candidates will have 2-4 years of B2B SaaS experience, particularly in customer marketing, and possess strong analytical and communication skills.

Join a flexible workplace where you can make a real impact.
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Position Requirements
10+ Years work experience
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