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Customer Success Mgr./ CSM HelpDesk/Support Account Manager Technical Support

Customer Success Manager, SMB — Scale Onboarding & Renewal

Job in Toronto, Ontario, C6A, Canada
Listing for: Heidi Health Ltd
Full Time position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Account Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 81677.4 - 108903.2 CAD Yearly CAD 81677.40 108903.20 YEAR
Job Description & How to Apply Below
A leading healthtech startup in Toronto is looking for a Customer Success Manager to manage customer relationships and drive product adoption. The ideal candidate will have 2-4 years of experience in customer success at a SaaS company and a proven track record of meeting renewal targets. Responsibilities include onboarding customers effectively and monitoring their health to ensure high engagement. Join a team committed to equity and inclusion while impacting healthcare positively.
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