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HelpDesk/Support Technical Support SaaS Sales

Senior Customer Success Manager — Global SaaS, AI-Driven

Job in Toronto, Ontario, C6A, Canada
Listing for: CloudTalk
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support, SaaS Sales
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
An innovative tech company in Toronto is seeking a Senior Customer Success Manager to enhance customer satisfaction and ensure seamless renewals. The ideal candidate has a customer-first mindset, data-driven skills, and previous experience in B2B SaaS. This hybrid role involves working closely with clients throughout their journey, from onboarding to maximizing product usage. Join a fast-growing team committed to revolutionizing customer communication in the AI-driven era.
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Position Requirements
10+ Years work experience
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