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Senior Complex-Case Support Specialist; On-Site
Job Description & How to Apply Below
A leading customer service firm in Toronto is seeking a Senior Specialist for elevated support to manage complex escalations for guests and hosts. This role involves handling sensitive cases, delivering timely resolutions, and maintaining high customer satisfaction levels. Candidates should have at least 2 years of call center experience, strong communication skills, and a dedication to user satisfaction. The position is full-time, on-site, with competitive compensation and a supportive work environment.
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Position Requirements
10+ Years
work experience
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