WHO WE’RE SEEKING:
We are seeking a Tour Ambassador with a deep love of history, communications and western
lifestyle in the most beloved area of Fort Worth- the Stockyards. Our Tour Ambassador must
have a passion to sell not only our daily walking tour but the Stockyards experience as well.
They will interact with visitors from all over the world and announce the 11:30 a.m. and 4:00
p.m. Cattle Drives each day.
We have poured our passion, energy, and excitement into shaping an extraordinary place and
brand – and we know that the right individuals will be as inspired and passionate about this
dynamic vision as we are. Care for people, a belief in the power of community, and the desire to
create extraordinary experiences drive us.
JOB RESPONSIBILITIES:
Demonstrates exceptional service contributing to an environment of genuine customer
engagement
Enhances every customer’s experience through organic interaction and communication
Acts as a brand ambassador reflective of the company values and aesthetic
Promotes attractions and events in the Stockyards through staying current on Stockyards
calendar through partnership with leaders and posted communication
Actively shares knowledge with visitors demonstrating awareness of current events,
activations and general information
Operations
Partners with leaders and team to achieve goals
Upholds all Company policy and procedures.
Provide accurate and appropriate historical information on daily walking tours
Announces the 11:30 a.m. and 4:00 p.m. Cattle Drives to the public
Must Haves:
Strong communication and interpersonal customer service skills required.
A deep love for the western lifestyle with a modern twist in the most beloved area of Fort
Worth
Background in history
Knowledge of the Fort Worth Stockyards
Flexible schedule
Second language is a plus
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