Service Receptionist

Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a
Full-Time Service Receptionist at Scarborough Toyota!

At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Scarborough Toyota has become the premier dealership in the Toronto region and has the largest on-site inventory in Canada. At Scarborough Toyota, we aim to provide exceptional customer service and build long lasting relationships with our customers and co-workers.

Primary objective s for this position includes greeting customers, answering phones, as well as ensuring customer satisfaction and customer retention for business growth. Attending to visitors and dealing with inquiries on the phone and face to face will be required. Supplying information to customers, clients, organization and general public is essential.

The candidate we are looking for should be able to work independently with little supervision, have a positive attitude, good work ethic and a friendly, outgoing personality throughout the work day.

• Presents self as a professional, positive role model by demonstrating commitment to other employees, customers, and vendors
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, appointments)
• Communicates with callers and visitors in a professional, friendly and efficient manner
• Assisting customers with directing them to the appropriate Service Advisor or Manager
• Communicates messages to the appropriate parties in a timely manner
• Communicates with callers and visitors in a professional, friendly and efficient manner
• Assists walk-in clients, schedules client appointments, answers phone lines, and helps clients with questions and issues
• Welcoming office guests and directing them to the staff or office they're visiting
• Follow-up with customers about the service appointments
• Other duties as assigned by management

• Experience using the Reynolds and Reynolds system
• Ability to multitask multiple priority at once
• Ability to work in a fast-paced work environment

• Offer a Competitive Compensation Structure
• Group Benefit Plan after three months of employment
• Excellent growth and advancement opportunities

We thank all applicants for applying. Only those individuals who fall within the above outlined criteria will be contacted.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an exiting position within our organization.

As an equal opportunity employer, we encourage applications from all qualified individuals, including persons with disabilities, visible minorities, women, and Indigenous peoples. We appreciate your interest in joining our team; however, only candidates selected for an interview will be contacted.

Scarborough Toyota is an equal opportunity employer. We welcome and encourage applications from individuals with disabilities. Accommodations are available upon request throughout the recruitment process.