Cabin Crew

Description

At West Jet, the Cabin Crew Member plays a crucial role in balancing guest experience with safety standards. They are ambassadors for West Jet, ensuring guest safety while creating a memorable experience. Their role is to ensure the safety of guests while maintaining the company's reputation.

• Competitive total rewards package.
• Fun, friendly culture with collaborative work.
• Travel privileges for both employees and families.
• Flexible savings and benefit programs.

• Enforcing and following all Standard Operating Procedures.
• Operating safety and emergency equipment.
• Upholding exceptional traveler service standards.
• Completing service and sales in line with West Jet service standards.
• Anticipating and addressing travelers’ needs.
• Managing uncomfortable situations with the public.
• Adhering to uniform and appearance standards as prescribed under company policy.

• Ensuring guest safety, security, and comfort, ensuring compliance with West Jet and Transport Canada regulations.
• Being a customer ambassador, multitasking, and punctual.
• Traveling and flexible, capable of staying away from home for up to five nights.
• Preference for candidates who speak English and one or more of the following languages:
  French, Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Portuguese, Dutch, Hindi, Punjabi, or Tagalog.

• Advanced communication skills in written and spoken English.
• Proficient in reading English for successful training completion.
• Customer service experience is a valuable asset.
• Problem-solving and quick decision-making skills are essential.
• Comfort in working in confined spaces and flexibility in schedules.
• Must be 19 years or older, hold a valid passport, or a Canadian Permanent Resident card.
• Must be able to reach 204 cm without shoes and raise on the balls of the feet.
• Must obtain and maintain an Airport Restricted Area Identification Card.
  
  Can travel internationally without restrictions.
• Can lift 50 pounds from floor to waist and 22 pounds’ overhead.
• Must complete an initial training program.
• Can travel away from home for extended periods.
• Ready to work 24/7/365y.
• Available for reserve shifts.
• Must pass a West Jet Post Offer Employment Test.