Bilingual Fashion Concierge

Elevate your career in fashion as a Bilingual Concierge Advisor at Aritzia in Toronto, ON. Provide premier service and styling advice to delight clients across all channels.

This role at Aritzia’s Concierge Centre is perfect for individuals who are passionate about fashion and client engagement. As a Bilingual Concierge Advisor, you will support clients in English and French, ensuring their inquiries are met with expertise and efficiency. This position combines sales skills with a passion for fashion within a dynamic and inspiring environment.

Key Responsibilities:

• Engage clients via Live Chat, Phone, and Email in both languages

• Show styling expertise to build client confidence and sales

• Answer and resolve client questions effectively

• Strive to meet performance metrics and goals

Requirements:

• Proficient in English and French, both spoken and written

• French language certifications (DALF or CEFRL) preferred

• A customer-centric approach with fashion sense

• Experience in retail or service settings is beneficial

Utilize your language skills and fashion knowledge to create incredible client experiences at Aritzia.
#J-18808-Ljbffr