More jobs:
Retail Customer Service Manager
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-06
Listing for:
Walmart Canada Corp
Full Time
position Listed on 2026-06-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Retail
Customer Service Rep
Job Description & How to Apply Below
This role focuses on supervising associates and managing operational compliance. You will take charge of customer interactions and handle any escalated issues to maintain satisfaction. Implementing training programs and overseeing transaction processes are key components of this position.
Key Responsibilities:
• Monitor safety protocols and emergency procedures
• Address and resolve customer inquiries and associate concerns
• Coordinate associate breaks and ensure proper coverage
• Train new associates on procedures and tools
• Manage purchase and return transactions accurately
Requirements:
• Experience in customer service management required
• Excellent problem-solving abilities
• Strong leadership and training skills
• Familiarity with EAS and retail compliance
• Comfortable in emergency response situations
Lead Walmart Canada in delivering exceptional service as a Customer Service Manager in Toronto.
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