Customer Support Specialist - Bilingual; French

Job Location:

Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1. Position:
Customer Support Specialist – Bilingual (English / French). Pay: $35-$40 per hour. Full-time hours:
Monday - Friday, 9:30 AM to 6 PM.

• Process customer orders and make product recommendations.
• Handle account inquiries using world‑class technology.
• Answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers via phone, e‑mail and chat.
• Determine customer needs and recommend Uline’s best solutions.
• Guide customers through Uline’s website and online ordering system.

• High school diploma or equivalent.
• Bachelor's degree preferred.
  
  Excellent problem‑solving, listening and communication skills.
• Prior customer service experience a plus; training provided if you are eager to learn.
• Fluent in both English and French (verbal and written).

• Company‑paid extended health coverage and RRSP with 6% employer match starting day one.
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition assistance program covering professional continuing education.
• Employee perks: on‑site café, outdoor patio and first‑class fitness center.
• Monthly employee‑appreciation events.
• Opportunities for community involvement.

Uline is a family‑owned company and North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. All positions are on‑site and it’s a drug‑free workplace. Uline is an Equal Opportunity Employer.

EEO/AA Employer/Vet/Disabled Drug‑Free Workplace.