Bilingual Support Specialist II - Customer Service
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-11
Listing for:
175 Merit Medical Canada Ltd.
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
As a Bilingual Support Specialist, you will interact directly with customers, assisting them in placing and tracking orders.
Your role involves collaborating with Sales Representatives to address account issues and ensure efficient order management. Strong communication and problem-solving skills are essential to succeed in this position.
Key Responsibilities:
• Promptly answer customer calls regarding orders
• Resolve product ordering and service issues
• Track shipments as requested by customers
• Enter and modify various types of orders accurately
• Assist with product samples and account management
Requirements:
• High school diploma; additional education preferred
• Two years of customer service experience required
• Proficient in Microsoft Office and ERP systems
• Fluent in both French and English
• Typing speed of at least 35 words per minute
Bring your expertise in customer service and bilingual communication to this exciting role.
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