L’Occitane B2B Service Associate

Position: L’Occitane B2B Service Associate Role
Become a L’Occitane en Provence B2B Service Associate, dedicated to ensuring customer satisfaction through effective order management and communication. This role supports operations for US and Canada customers.

Ideal candidates will possess a Bachelor’s degree and 1-3 years of relevant experience. You will oversee customer interactions, process orders accurately, and collaborate with various teams to enhance operational efficiency. Your focus will be on problem-solving and streamlining service processes to exceed customer expectations.

Key Responsibilities:

• Manage daily B2B customer service operations seamlessly

• Provide timely responses to customer inquiries

• Coordinate accurate order processing and fulfillment

• Optimize processes for better customer experiences

• Support colleagues and foster collaboration

Requirements:

• Bachelor’s degree in supply chain management

• 1-3 years in customer service or supply chain

• Exceptional communication and organizational abilities

• Experience with B2B operations

• Proficiency with SAP ERP and advanced Excel skills

Maximize your impact in customer service at L’Occitane en Provence.
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