Senior Customer Experience Associate Position
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-12
Listing for:
Scotiabank
Full Time
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance -
Finance & Banking
Bank Customer Service, Banking & Finance, Financial Sales
Job Description & How to Apply Below
This role involves being a key player in the Canadian Banking Branch network, where you will foster customer relationships and perform as a lobby leader. You will address customer needs by simplifying complex concepts while guiding them through our digital banking services. Contributing to branch targets through identifying sales opportunities is also essential.
Key Responsibilities:
• Ensure customers receive timely assistance in the lobby
• Fulfill simple sales opportunities, including account openings
• Introduce clients to self-service banking solutions
• Build lasting relationships through exceptional service
• Address customer inquiries with clear and effective communication
Requirements:
• Previous banking experience is highly beneficial
• Strong skills promoting digital banking services
• Willingness to work flexible hours
• Experience with simple sales and proactive marketing calls
• Eager to learn and contribute in a collaborative team
Deliver outstanding customer experiences with Scotiabank in Toronto.
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Position Requirements
10+ Years
work experience
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