Front Desk Associate

Position: Front Desk Associate at Equinox
Join the vibrant team at Equinox as a Front Desk Associate. This role focuses on exceptional customer service and member engagement within a dynamic fitness environment.

Equinox is seeking energetic Front Desk Associates who are passionate about high performance living. In this essential role, you will greet members, manage inquiries, and ensure a welcoming atmosphere. Your ability to maintain organization and address member needs effectively will contribute to a standout guest experience.

Key Responsibilities:

• Greet members and guests professionally upon arrival

• Answer phone calls with top-notch customer service

• Respond to member inquiries and resolve concerns

• Update member accounts as needed for accuracy

• Maintain an orderly and clean front desk area

Requirements:

• Strong customer service skills and enthusiasm

• Flexibility to work varied shifts: opening/closing/mid-day

• Ability to conduct member tours of the facility

• Team-oriented mindset with a commitment to excellence

• Legal right to work in Canada

Deliver high-quality service and support to members at Equinox, enhancing their experience in every visit.
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