Newmarket Branch Part-Time Service Representative

Become a vital part of DUCA in the part-time Member Service Representative role at our Newmarket branch. Engage with Members and provide exceptional service by handling transactions and exploring service opportunities.

In this role, you will ensure accuracy in every transaction while also uncovering opportunities to enhance Member experiences. The part-time position requires working Saturdays and showcases your ability to provide customer-centric service. Your contributions will directly support the satisfaction and loyalty of DUCA Members.

Key Responsibilities:

• Greet, assist, and engage Members at the front counter

• Analyze and fulfill financial needs through advisory referrals

• Complete various routine transactions accurately

• Hold proactive conversations to enhance Member services

• Stay updated on DUCA procedures and product offerings

Requirements:

• High School Diploma or equivalent educational background

• At least two years of experience in a customer-facing role

• Proficient in cash handling and technology

• Previous sales or service experience is a plus

• Strong organizational and communication skills

Bring your dedication to service excellence to DUCA's Member Service team in Newmarket.
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