Call Centre Representative at Bid

Position: Call Centre Representative at Bid13
Elevate your customer service skills with Bid
13 as a Call Centre Representative in Scarborough. This role emphasizes resolving inquiries and supporting sales teams in a vibrant environment.

Bid
13 is a growing tech business connecting buyers to storage auctions across Canada. As a Call Centre Representative, you’ll engage with customers via phone and email while assisting the Sales team with critical administrative tasks. Your organized, detail-oriented approach will meet the demands of a dynamic sales-driven atmosphere.

Key Responsibilities:

• Handle customer inquiries through phone, email, and systems

• Support Sales team with admin tasks and documentation

• Resolve customer issues promptly and professionally

• Maintain accurate CRM and internal systems

• Collaborate with Sales and Operations for smooth operations

Requirements:

• Minimum 3 years in call centre customer service roles

• Strong communication and interpersonal skills

• Ability to remain calm under pressure

• Detail-oriented and dependable

• Comfortable using CRM and technical systems

Bring your expertise in customer service to Bid
13 and thrive in a team-focused environment.
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