Delta Customer Service Agent

Position: Delta Customer Service Agent Role
Become an integral part of Delta's team as a Customer Service Agent (Ticket/Gate). Your efforts will ensure a smooth travel experience for passengers, both at the ticket counter and at the gate.

This role requires professionalism, strict uniform compliance, and a positive attitude. You will manage ticket sales, support check-ins, and assist with boarding processes. Being dedicated to safety and customer satisfaction is essential, as you help travelers feel welcomed and informed.

Key Responsibilities:

• Sell, print, and reissue tickets using a computer.

• Manage check-in and ensure proper travel documentation.

• Handle baggage lifting from scales to conveyor belts.

• Assist customers with trip planning and gate boarding.

• Operate jet ways and secure aircraft doors.

Requirements:

• High school diploma or GED/CAEC equivalent.

• Must be at least 18 years old.

• Lift up to 80 pounds frequently.

• Strong communication skills in English.

• Valid Canadian driver’s license.

Elevate customer satisfaction and enhance the travel experience with Delta as a Customer Service Agent.
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