Customer Success Manager
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-16
Listing for:
Salesforce
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
Elevate client relationships with Salesforce as a Customer Success Manager focusing on Sales and Service Cloud solutions. Use your expertise to ensure clients achieve maximum value from their investments.
In this adaptable office role, your 3+ years of SaaS experience will be essential in providing outstanding customer service. By acting as a trusted advisor, you'll drive feature adoption, deliver enablement sessions, and manage essential stakeholder connections. Your ability to translate complex technical concepts into actionable strategies will align directly with client objectives.
Key Responsibilities:
• Manage Signature deliverables and customer experiences
• Foster relationships with business and technical stakeholders
• Conduct enablement sessions that drive user engagement
• Monitor key metrics to assess customer success
• Collaborate with internal teams for solution optimization
Requirements:
• 3-4 years of SaaS experience in Customer Success
• Strong verbal and written communication skills
• Familiarity with Salesforce Sales Cloud and Service Cloud
• Understanding of sales process automation
• Experience with AI tools for customer engagement
Enhance client relationships and drive success in Salesforce's core Cloud offerings.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×