Hybrid Customer Service Representative
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-19
Listing for:
Bally
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
This full-time position requires a passionate individual for customer service excellence. You will engage with customers, address complaints, and explain solutions while aiming to exceed call center metrics. A growth mindset is essential to thrive in training and adapt to evolving company needs.
Key Responsibilities:
• Address player needs and complaints professionally
• Respond accurately to customer contacts
• Engage in active listening and clarify information
• Utilize software and tools effectively
• Participate in training and coaching opportunities
Requirements:
• 1+ years of customer service experience
• High School Diploma or equivalent
• Fluent in English and Spanish (preferred)
• Strong problem-solving and communication skills
• Attention to detail and ability to work at a computer
Join Bally's to make a meaningful impact in customer service and enhance player satisfaction.
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