View this new "Travel Counselor, Bilingual" opening in Toronto, Canada. Apply for jobs in your niche area, and explore related local customer service/helpdesk / Business jobs in Toronto and nearby county areas of Ontario Canada.
Customer Service/HelpDesk Bilingual, Customer Service Rep, Client Relationship Manager, Travel Industry
Business Client Relationship Manager, Travel Industry
Job Description & How to Apply Below
Job Title: Travel Consultant
Location:
Remote
Contract:
-Month Contract Pay Rate: CAD $/hr
French required, Sabre, corporate experience, Tico certified required – Supporting our French team. What You’ll Do
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Deep understanding and experience in using GDS system, Sabre.
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
Requirements:
What We’re Looking For
Bilingual in French and English. Reading/writing/speaking - Must
- years of corporate travel experience.
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise Sabre - Must
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
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