Guest Service Agent at Westin

Elevate your hospitality career at The Westin Toronto Airport as a Guest Service Agent. Provide exceptional service and connect with guests in a vibrant, multicultural environment.

Easton’s Group of Hotels is searching for a passionate Guest Service Agent to join their team at The Westin Toronto Airport. You will register guests, handle payments, and promote hotel services in this fast-paced role. Fluency in English and a friendly demeanor are essential to deliver an outstanding guest experience.

Key Responsibilities:

• Welcome and check-in/out guests promptly

• Accurately process transactions and manage cashier duties

• Inform guests about hotel services and local attractions

• Respond to guest inquiries and resolve requests effectively

• Book reservations and handle cancellations as needed

Requirements:

• High School diploma or equivalent

• One year of front desk or guest service experience

• Strong communication and basic math skills

• Ability to lift items weighing up to 50 pounds

• Availability to work nights, weekends, and holidays

Join Easton's team and showcase your customer service skills at The Westin Toronto Airport.
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