Bilingual Customer Support Specialist

Elevate your career with a bilingual customer support role in Toronto. If you possess strong English and French communication skills, this on-site position is tailored for you.

Our client is seeking a passionate bilingual customer service professional for a 3-month contract in Toronto, Ontario. You will provide support via phone, email, and online channels, assisting customers and partners with their inquiries. This position emphasizes professionalism, empathy, and collaboration within a growing team focused on user satisfaction.

Key Responsibilities:

• Provide bilingual support through various communication channels

• Assist users in navigating digital platforms and applications

• Troubleshoot inquiries and identify effective solutions

• Collaborate with internal teams to resolve issues

• Maintain accurate service documentation and records

Requirements:

• 2+ years of customer service or support experience

• Fluent in English and French, both written and spoken

• Strong communication and problem-solving skills

• Ability to adapt and manage multiple priorities

• Customer-focused with attention to detail

Bring your bilingual expertise and commitment to customer care to this dynamic Toronto team.
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