Customer Support Specialist at Staples
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-06-20
Listing for:
Staples Canada
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, French Customer Service
Job Description & How to Apply Below
In this role, you will serve as a primary services specialist, ensuring customers receive knowledgeable and respectful assistance. With 1-2 years of customer service experience, you'll communicate service details, address concerns, and manage escalated interactions professionally. Your detailed-oriented approach will help anticipate customer needs and ensure high satisfaction levels.
Key Responsibilities:
• Provide consistent and respectful customer service
• Communicate service details and de-escalate concerns
• Warm-transfer customers to appropriate departments
• Maintain Service Ontario lobby merchandising tasks
• Participate in store meetings and required training
Requirements:
• 1-2 years customer service experience required
• Effective communication skills using various mediums
• Ability to prioritize in a fast-paced environment
• Attention to detail for accurate transactions
• Bilingualism in English/French preferred
Utilize your customer service skills by providing essential services solutions at Staples Canada.
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