Part Time Membership Service Administrator

Support community engagement as a Part Time Membership Service Administrator at the Prosserman Jewish Community Centre in North York, ON. Deliver exceptional service and administrative support to enhance member experiences.

This role requires an organized professional who thrives in fast-paced environments. With a focus on customer service and operational support, the Membership Service Administrator will assist both the Membership Sales and Service teams. Your contribution is vital for strengthening membership growth and retention through positive interactions and efficient administrative processes.

Key Responsibilities:

• Create welcoming experiences for members and guests

• Build positive member relations through friendly interactions

• Process membership account changes and daily billing

• Resolve complaints and escalate issues when necessary

• Support outbound calls to members and conduct facility tours

Requirements:

• At least 1 year of customer-facing or administrative experience

• Strong customer service and interpersonal skills

• Excellent verbal and written communication in English

• Strong organizational and multitasking abilities

• Comfortable with technology and database systems

Leverage your customer service skills to foster community connections at the JCC in North York.
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