Bilingual Customer Service Representative North York

Enhance customer experiences as a Bilingual Customer Service Representative in North York, ON. In this role, you'll efficiently resolve inquiries, handle orders, and improve service quality.

We're looking for a driven Bilingual Customer Service Representative with expertise in complaint handling. You will provide exceptional service, process purchase orders through SAP, and maintain effective relationships with stakeholders. This opportunity promises a dynamic environment where you can demonstrate your communication skills in both French and English.

Key Responsibilities:

• Provide professional customer service and order processing

• Assess and process Purchase Orders through SAP

• Coordinate with internal teams for efficient order handling

• Supply accurate product availability and pricing information

• Manage claims and documentation for customer orders

Requirements:

• College education preferred for this role

• Fluency in French and English, both written and verbal

• 3-5 years of experience in customer service roles

• Strong organizational skills and attention to detail

• Experience with ERP/MRP systems and Microsoft applications

Deliver exceptional service and problem-solving skills as part of our team in North York.
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