Veterinary Receptionist Position

Join VCA Canada as a Veterinary Receptionist based in Toronto, ON, and provide exceptional client care. Manage calls, greet clients, and ensure a welcoming environment for pets and owners.

This full-time role offers an opportunity to leverage your customer service skills in a veterinary setting. You will assist with various client interactions, schedule appointments efficiently via a multi-line phone system, and support the veterinary team with essential tasks. Maintaining a pristine reception area is also part of your key responsibilities.

Key Responsibilities:

• Welcome clients and their pets upon arrival

• Schedule appointments using a multi-line phone

• Admit and discharge pet patients promptly

• Handle invoicing and create service estimates

• Ensure cleanliness of all reception areas

Requirements:

• Excellent customer service aptitude and calmness under pressure

• Familiarity with appointment scheduling systems

• Demonstrated initiative and reliability

• Certification in Veterinary Assistant programs is a bonus

• Ability to assist with various veterinary tasks

Contribute to a friendly atmosphere while providing critical support in client care at VCA Canada.
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